Retail Project Manager

At Bank of Georgia, we are committed to driving innovation and operational excellence across our retail banking services. The Retail Project Management Unit plays a pivotal role in delivering strategic initiatives that enhance customer experience, optimize business processes, and achieve measurable business results.

We are seeking a proactive and results-driven Retail Project Manager to lead high-impact projects from conception to completion. In this role, you will collaborate closely with cross-functional teams, ensuring projects are executed efficiently, aligned with business priorities, and contribute to the bank’s overall strategic objectives.

Key Responsibilities:

• Planning, executing, and delivering retail banking projects on time, within scope, and within budget.

• Conducting in-depth analysis of business needs and translating them into clear project objectives and deliverables.

• Developing comprehensive project plans, including timelines, milestones, resource allocations, and budget estimates.

• Effective communication with stakeholders, delivering presentations, and managing expectations at all levels of the organization.

• Leading and coordinating cross-functional project teams, including personnel from IT, Operations, Finance, Legal, and Compliance.

• Identifying, assessing, and mitigating project risks and issues in a proactive and structured manner.

• Monitoring project KPIs and sharing performance results and insights with relevant business units and senior leadership.

• Conducting post-implementation reviews to assess benefits realization and derive lessons learned for future initiatives.
  

Qualifications & Experience:

• A minimum of 3 to 5 years of experience in project management, preferably within the financial services or banking sector.

• Strong analytical and data-driven decision-making skills, with the ability to interpret project and business performance data.

• Excellent organizational, planning, and coordination skills.

• The ability to explain complex project concepts and technical information in a clear and accessible manner.

• Effective communication, leadership, and stakeholder management skills.

• A solid understanding of project management methodologies, including Waterfall, Agile, or hybrid frameworks.

• A results-oriented and customer-centric approach to project delivery.

Technical Skills & Competencies:

• A professional certification such as PMP or PRINCE2

• Experience with process mapping, business analysis, or process improvement methodologies

• Proficiency with modern project management tools such as Jira, ClickUp, or equivalent platforms.

• Knowledge of retail banking products, operations, and regulatory requirements.

What we offer:

• The opportunity to lead meaningful projects that directly impact the retail banking experience of hundreds of thousands of customers.

• A dynamic, collaborative, and professional work environment.

• Opportunities for continuous professional development and career growth.

If interested, please apply by April 22, 2026.